Terms & Privacy Policy

Introduction

Welcome to TrackStar Fabrications. This Terms & Privacy Policy outlines the terms and conditions for using our services and our commitment to protecting your privacy. By using our website and services, you agree to the terms and practices described herein. We comply with UK and EU regulations, including the General Data Protection Regulation (GDPR).

Terms of Service

1. Services Provided TrackStar Fabrications offers automotive services specializing in the modification, repair, and maintenance of BMW vehicles. All services are provided by our team of experienced technicians.

2. Pricing and Payment All prices for services are quoted in GBP and include applicable taxes. Payments can be made via cash, credit/debit card, or bank transfer. Full payment is required upon completion of the service unless otherwise agreed upon.

3. Appointments and Cancellations Appointments can be scheduled via our website, phone, or in person. We request at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

4. Warranties and Guarantees We offer a warranty on parts and labor for a period of 12 months or 12,000 miles, whichever comes first. This warranty does not cover normal wear and tear or damage caused by misuse or neglect.

5. Liability While we strive to provide the highest quality services, TrackStar Fabrications is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the cost of the service provided.

Privacy Policy

1. Data Collection We collect personal data that you provide to us, including your name, contact details, and vehicle information. This data is collected when you schedule an appointment, request a quote, or contact us for services.

2. Use of Data Your personal data is used to provide and manage our services, communicate with you, and process payments. We may also use your data to send you promotional offers and updates, which you can opt out of at any time.

3. Data Sharing We do not share your personal data with third parties, except as required by law or to protect our rights. Your data may be shared with our service providers who assist in delivering our services, under strict confidentiality agreements.

4. Data Security We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Despite our efforts, no security measure is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights You have the right to access, rectify, or erase your personal data, and to restrict or object to its processing. You also have the right to data portability. To exercise these rights, please contact us at the details provided below.

6. Cookies Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings.

7. Changes to This Policy We may update this Terms & Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

Contact Us

If you have any questions about our Terms & Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

TrackStar Fabrications LTD
Company number: 15858709
Unit 100, Scrubs Farm, Lower Gravel Road, Bromley, Kent, BR2 8LL
Email: info@trackstarfabrications.co.uk

This Terms & Privacy Policy is effective as of 17/07/2024.